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Jordan Mendez has a diverse work experience in the publishing industry. Starting in 2000 as an Editorial Assistant at Harcourt College Publishers, Jordan provided support to multiple developmental editors and handled ancillary material transmission and commissioning of reviewers and paid permissions. Jordan then worked as a Sales Representative at Bedford Freeman and Worth Publishing Group from 2001 to 2003, where they traveled to local college campuses, built relationships with customers, and conducted book fairs. From 2003 to 2005, Jordan served as a Technology Sales Specialist at Bedford Freeman and Worth Publishing Group, where they presented new media to faculty, trained sales representatives and clients, and provided course management support. Jordan then joined W. H. Freeman and Worth Publishers (Macmillan) as a Sales Product Specialist from 2005 to 2011. In this role, they presented new media and book content to faculty, conducted training for sales representatives, and provided support for the regional manager. Finally, since 2011, Jordan has been working at W. W. Norton & Company, Inc., starting as a Regional Sales Manager and currently serving as Vice President and Regional Sales Manager. In this position, Jordan is responsible for managing and coaching outside sales representatives, collaborating on campus, during presentations, and at professional conferences, and working with the Assistant National Sales Manager on recruiting, hiring, and training top talent.

Jordan Mendez attended Austin College from 1995 to 1999 and obtained a Bachelor's degree in English Language and Literature/Letters. Additionally, in 1996 to 1997, Jordan studied at Universidad de Granada, focusing on the Spanish language.