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Spencer Williams has a diverse work experience spanning several companies. Spencer has most recently worked as a Customer Success Manager at Writer, a leading generative AI platform. At Writer, Spencer ensures that the content generated by the AI platform is consistent and aligns with the clients' style and brand guidelines. Prior to this role, they worked as an Enterprise Customer Success Manager at Talkdesk for a year.

Before their time at Talkdesk, Spencer spent a significant amount of time at Snapsheet Inc, where they held various roles. Spencer started as a Customer Service Representative in September 2013 and gradually progressed to become a Senior Account Manager. At Snapsheet Inc, Spencer managed key client accounts and provided exceptional customer support.

Spencer's earliest work experience was at NCSA Athletic Recruiting, where they worked as a Collegiate Scout, although specific dates for this role are not provided.

Spencer Williams holds an Associate's degree in General Studies from Hiwassee College. The specific start and end years of this education are not provided. Afterwards, Spencer attended the University of South Carolina and earned a Bachelor of Arts (B.A.) degree in History. Again, the start and end years for this educational experience are unspecified. In addition to formal education, Spencer has obtained several certifications from Talkdesk, including the Talkdesk Advanced Admin Certification, Talkdesk Admin Certification, Talkdesk Agent Certification, and Talkdesk Supervisor Certification. These certifications were obtained in March and April of 2021.