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Shannon Cleary is a seasoned professional with extensive experience in content marketing and operations management. Currently serving as the Content Marketing Manager at Health Affairs since September 2023, Shannon previously held a significant role as Principal Ops Production Coordinator at Capital One, focusing on Credit Bureau Disputes and implementing agile practices to enhance team efficiency. As Committee Chair for WRIR Richmond Independent Radio since January 2009, Shannon has produced over 500 hours of radio content and organized an annual fundraising music festival. Additional experience includes management at BAMBOO CAFE, where Shannon achieved substantial cost savings through innovative kitchen practices, and as a Staff Writer for Inkwell Design LLC, demonstrating strong writing skills and deadline management. Shannon holds a Bachelor's degree in English Language and Literature from Virginia Commonwealth University.