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Tim Looney is an experienced customer service professional currently serving at Office Depot since September 2010 in Managed Print Services, where Tim has excelled in onsite support for a large legal organization, maintaining diverse office equipment, and optimizing troubleshooting processes. With a previous role as a Customer Service Analyst at IKON Office Solutions, Tim conducted data analyses and client surveys to improve service delivery. Additionally, experience includes positions at Wrigleyville Sports and Clicked, focusing on sales and skills development in Salesforce. Tim's educational background includes certifications in Salesforce Administration and a Bachelor's degree in Economics from the University of Illinois Chicago.