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Nan Waugh possesses extensive experience in business partner relations and operations management, currently serving as Senior Director of Business Partner Relations at WOW! Internet, Cable & Phone since February 2017. Prior roles include Senior Manager of Partner Operations at Apria Healthcare and Management Consultant at virtualwirks. Nan has a significant background at T-Mobile, where responsibilities spanned from Director of Service Partner Management to Senior Manager of Customer Experience. Previous experience also includes a Vice Presidency at TeleTech and a directorial position in marketing and account management at Galileo International. Nan holds an Executive MBA from the University of Denver - Daniels College of Business and a Bachelor's degree in Business Administration from The Women's College at the University of Denver.