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Son Phan has diverse work experience in various industries. Their most recent position is as a Software Release Coordinator at Woven by Toyota, where they focus on perception and planning branches and ensures the basic functionality of new software versions used in vehicles. Prior to this, they worked as an AV Test Technician at Lyft for three years. Son also served as a Vehicle Operations Specialist at Adecco, working on-site at Waymo. Earlier in their career, Son was a Honda Zone Recall Coordinator at MarketSource Inc. and a Station Manager at Enterprise Holdings. Son began their career as a Management Trainee at Enterprise Rent-A-Car.

Son Phan attended San Jose State University from 2007 to 2011, where they pursued a Bachelor of Applied Science degree in Health/Health Care Administration/Management.