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Ramzi M. currently works as a NinjaCat - Security Analyst and Senior Microsoft Engineer at Wortell since April 2022. Ramzi M. has extensive experience in the IT sector, beginning as a Junior IT Consultant during an internship at Open Line and progressing to Medior Microsoft IT Consultant, specializing in Microsoft Endpoint Configuration Manager, Intune, System Center Operations Manager, and SQL Databases. Additionally, Ramzi M. has operated an own business, JustICT, since January 2014, focusing on skill enhancement and critical decision-making. Other notable roles include Smartbar medewerker at MediaMarkt, where responsibilities included troubleshooting and reparations, and various positions at Jan Linders and other companies that contributed to foundational IT knowledge and experience. Ramzi M. holds an Associate's degree in ICT Service Officer from Zuyd University of Applied Sciences, along with multiple MBO-level qualifications in ICT management.