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Sondra Short is an accomplished Senior Consultant at Worldwide Call Centers, Inc., with nearly 20 years of experience in guiding clients towards achieving strategic objectives related to customer acquisition, service, growth, and retention. Sondra has held various leadership positions, including Director of Client Business Development at Convergys and Assistant Vice President of Sales at Advanced Data Communications. Prior experience includes serving as Vice President of Sales at Hamilton Contact Center Services, Business Manager at Carraige House in Creative Design, and Regional Manager, Director of Special Projects at Nebraska Television Network. Sondra's educational background includes studies at the University of Nebraska at Omaha, University of Nebraska-Lincoln, and University of Nebraska at Kearney.