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Cheryl Eberl has extensive experience in training and client management within the travel industry, currently serving as Manager of Agent Training and Support at World Travel Service, A BCD Travel Company since March 2021. In this role, Cheryl conducts training for newly hired agents, provides ongoing education on processes and applications, identifies development needs, and manages agent support communication channels. Prior to this, Cheryl worked at Travel and Transport from 1989 to 2021, holding positions such as Corporate Trainer in Learning and Development and Client Service Manager, where responsibilities included training development, client relationship management, and facilitating corporate travel services. Cheryl's career began as a Travel Consultant, assisting corporate clients with travel arrangements and scheduling.