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Liezl Albao, CLSSWB, is an experienced operations professional in medical billing, currently serving as the Operations Team Lead at WorldSource since January 2019. In this role, Liezl leads a team of associates, ensuring alignment with internal and client expectations to deliver exceptional service. Previous roles at WorldSource include Assistant Team Lead, Quality Assurance Expert, and Medical Biller, where responsibilities ranged from team management to performance auditing and familiarity with insurance regulations. Liezl's career also includes positions at Alorica as a Patient Care Advocate and at iQor as a Customer Support Professional. Liezl holds an Associate's degree in Nursing from the University of Perpetual Help - GMA Campus.