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Jade Mea Nietes is an experienced professional currently serving as the Payments Operation Team Manager at Zepz since September 2022, where responsibilities include monitoring real-time transactions and enhancing customer experiences while resolving issues with external partners globally. Prior to this, Jade held various roles at WorldRemit from July 2018, progressing from Operations Specialist to Operations Team Manager, focusing on transaction monitoring and operational support. Jade holds a Master's degree in Education from Cebu Technological University, earned between 2016 and 2019.