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Shakeel A. is a seasoned IT professional with extensive experience in technical support and engineering roles. Currently serving as a PC Support Engineer at the World Wildlife Fund since January 2012, Shakeel A. specializes in user account management and troubleshooting remote access issues. Prior to this, Shakeel A. worked as a Global Workstation Support Analyst at Visa, providing robust support for web-based applications, and as a Field Tech Engineer at CompuCom, handling hardware installations across various client sites. Shakeel A. began a career in technology as a Team Leader at Labat-Anderson Inc, guiding staff through project challenges. Educational qualifications include degrees in Management Information Systems and Computer Networks Administration from institutions such as Orange Coast College, Northern Virginia Community College, and George Mason University.