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Francois Regis is a Business Process & Solutions Manager at the World Trade Organization since May 2003, specializing in business analysis, making recommendations, and optimizing process implementation. Previously, Francois created and led the "Facilities Solutions" unit, overseeing specialists and project managers in various areas, including conferences and security. Prior roles include Senior Project Manager within the Informatics division and Unit Head responsible for IT maintenance within the Administration division. Francois also served as a Project Engineer at CERN, Firmenich, and Sopra from January 2000 to January 2003, focusing on resource management and technology solutions. Educational qualifications include an Engineer’s Degree in Information Technology Administration and Management from the Institut Méditerranéen d’études et de recherche en informatique and an Engineer's degree in Informatics from IMERIR, complemented by a BAC+2 in Mechanical Engineering and Production from IUT Annecy.