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Hans Pieters has worked in various roles related to customs and finance. Hans started their career in 2011 at FOD Financiën - SPF Finances, where they served as a Financial Expert until April 2013. In May 2013, they became the Permanent Representative for Belgium to the World Customs Organisation, responsible for bilateral relations and managing trade facilitation projects. In 2017, they joined the Cabinet of the Minister of Finance as a Policy Advisor for Customs & Excise. Since October 2018, Hans has held the position of Head of Administration and Personnel (Chief of Staff) at the World Customs Organization.

Hans Pieters has a diverse education history. In 2008-2009, they attended Ghent University, where they obtained a Master's degree in Language and Literature with a focus on English and Spanish. Hans then pursued further education at the University of Antwerp from 2010 to 2011, earning a Master's degree in Multilingual Business Communication. Later, from 2015 to 2017, they attended the Rotterdam School of Management, Erasmus University, where they completed an Executive Master's program in Customs and Supply Chain Compliance.