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Carmel Kelly has worked in various roles since 2015. Carmel began as a Midwife at the National Maternity Hospital, then moved on to become a Medical Analyst at Medserv, a UX Designer at SAP, a CX Designer at Fingerprint for Success (F4S), a User Experience Designer at Accenture, a Product Designer at Diwala, and is currently a Product Designer at Workvivo. Throughout their roles, they have been responsible for designing products, developing user interfaces, and leading research with customers. Carmel has also organized workshops and brainstorming sessions, and developed conversation flows.

Carmel Kelly completed a Bachelor of Science (BSc) in Direct Entry Midwifery from University College Dublin between 2011 and 2015. Carmel then went on to receive a Higher Diploma in UX Design and Front-End Development from Dublin Institute of Design between 2016 and 2018.