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Erin Ziegenhorn has a diverse work experience in customer support and management roles. Erin is currently working as a Customer Support Manager at WorkTango Inc. Their previous role was as a Client Support Lead at Lumere, where they prioritized and resolved client support inquiries through various channels while collaborating with cross-functional teams to improve user functionality. Before that, Erin worked at Booking.com, where they held various positions, including Global Senior Technical Support Manager, Revenue Account Manager, Senior Sales Coordinator, and Sales Operations Coordinator. Erin also has experience as a Tier 1 Team Lead/Customer Support at Workstream Inc. and as an Associate Sales Assistance at Tech Data. Erin started their career as an Administrative Show Assistant at LMG, LLC.

Erin Ziegenhorn has a Bachelor of Arts degree in Theatre from the University of Central Florida. Erin attended the university from 2001 to 2005 and successfully completed their degree in 2005. The specific field of study is mentioned as Theatre.