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Jacob Sanders is an experienced technical support professional currently serving as a Technical Support Representative at WorkSmart IT since July 2020. Prior to this role, Jacob held multiple positions at Carolina Recording Systems, LLC, including Service Team Lead and Helpdesk Technician, from July 2017 to March 2020. Earlier in Jacob's career, positions included Application Programmer and Financial Services Representative at SECU from January 2014 to July 2017. Jacob earned a Bachelor's degree in Business Administration and Management from North Carolina State University, completing the program in 2013.