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Joyce Hawkins, CBAP, currently serves as the Director of Business Relationship Services at WorkSafeNB/Travail sécuritaire NB, a position held since March 2020, after previously holding the role of Manager of Business Relationship Management. Prior experience includes positions at Service New Brunswick from June 2014 to March 2020, where Joyce was the Manager of Solutions Development and Senior Business Analyst, as well as a Business Analyst at Moosehead Breweries from August 2012 to May 2014. Joyce's career began at JD Irving, where roles included Intermediate Business Analyst, Business Analyst, and Programmer Analyst from April 2003 to August 2012. Educational qualifications include a Management Development Program from the University of New Brunswick, a Diploma in Computer Programming Technology from NBCC, and a degree in Computer Network Systems Administration from Compu College - Saint John.