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Mark C. currently serves as the Manager of Claims Services at the Workplace Health, Safety and Compensation Commission (WorkplaceNL), a position held since June 2015, where responsibilities include overseeing case management and leading claims services. Previous roles at WorkplaceNL include Case Manager in Compensation Services and Claim Services Team Lead. Mark C. has substantial experience in the disability claims management sector, having worked as a Senior Disability Claims Manager at Desjardins Financial Security from October 2011 to June 2015, focusing on assessment, investigation, and return to work strategies. Early career positions at organizations such as Manulife Financial and Great-West Life involved case management responsibilities. Mark C. holds a Bachelor's degree in Psychology and Sociology/Anthropology and a Certificate in Criminology from Memorial University.