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Mark Dillera is a seasoned professional in business development and sales, currently serving as a Business Development Representative at WorkL since June 2022, specializing in employee engagement solutions. Previously, Mark was a Senior Sales Development Representative at CIENCE from April 2018 to March 2022, where expertise in qualifying leads and client meetings contributed to a strong foundation in Business Process Outsourcing for tech and software industries. Earlier roles include Customer Retention Manager at The Results Company and Customer Service Representative at ResultsCX. Mark holds a Bachelor of Secondary Education with a major in English from the University of Rizal System, earned in April 2014.