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Kellie Wurtzman is an accomplished professional with extensive experience in customer success and retail operations. Currently a Customer Success Manager at WorkJam since September 2022, Wurtzman previously owned and operated Bishops - Cuts and Colors for Men & Women. Significant roles have included Store Manager at Crate and Barrel, Head of Stores at Green Growth Brands, and various leadership positions at Luxottica Retail North America and Victoria's Secret. Wurtzman has a proven track record of driving operational efficiencies, profitability, and sales growth across multiple retail environments. Educational credentials include a Masters in Business Administration from The Ohio State University Fisher College of Business and a BBA in Marketing and Statistics from Ohio University.