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Siyanda Babalwa is a Short-Term Insurance Claims Assessor at Workerslife, providing excellent customer service and ensuring compliance with the Financial Sector Conduct Authority. Prior to this, Siyanda worked as a Human Resources Development Officer at the South African Police Service, where they planned programs for employee skills development. They also served as a Project Administrator at Blessed Engineering Solutions, handling meetings and office administration tasks. With a background in PR and Marketing at mLab Southern Africa, Siyanda has a strong educational foundation in management, strategic management, project management, business administration, HR management, finance, public relations, communication, and media studies from Vaal University of Technology.