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Maike Flathmann is a seasoned professional in sales and account management, currently serving as Regional Manager DACH for Freshworks since May 2024, focusing on ITSM, ESM, CX, and CRM SaaS solutions. Prior experience includes roles as a Sr. Strategic Account Executive at SAP, where contributions involved driving business value through Customer Experience products within key industries, and as a Sr. Account Executive at Celonis, with a concentration on logistics and retail. Earlier positions featured a Sr. Enterprise Account Executive role at Salesforce in manufacturing, and extensive tenure at Oracle encompassing various customer experience and application account executive roles, as well as a managerial position overseeing revenue recognition and billing at Yahoo! Maike Flathmann holds a Business Management Diploma from Graphite HRM and a BA (Honours) in Business Management from The Open University.