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Katia Santos has a diverse work experience in various companies and roles. Katia started their career in 2008 at PrimeIT Consulting as an EAI Java, Biztalk, and C# Consultant, where they analyzed, developed, and tested Java services, as well as developed Biztalk services and managed them using Microsoft Biztalk Tools. Katia then worked at PT - Sistemas de Informação, S.A. as an EAI Analyst and TIBCO, Oracle AIA Consultant, where they analyzed and budgeted software requirements, developed and configured TIBCO and Oracle AIA services, and managed them using the respective tools. Later, at Meo - Serviços de Comunicações e Multimédia, they continued their role as an EAI Analyst and TIBCO Consultant before joining GFT Iberia in Barcelona, Spain as an EAI Analyst and TIBCO Consultant. Currently, they are working at Workato as a Product Operations Manager.

Katia Santos obtained a Bachelor's degree in Computer Science from the Faculdade de Ciências da Universidade de Lisboa between 2001 and 2006. Later, they pursued a Master's degree in Computer Science - Knowledge and Interaction from the same institution from 2006 to 2008.