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James Cassetta has extensive work experience in the field of disability services. James served as the President/CEO of WORK Inc., a leading agency in New England that provides career development services for individuals with disabilities. James held this position from November 2001 to the present. Prior to this, they worked at The May Institute as a Vice President from January 1997 to November 2001.

James Cassetta received a Master's degree in Public Administration (MPA) from Suffolk University from 1980 to 1982.