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Waleed Hassanien is a Client Success Manager at WooSender Inc. where Waleed enhances and implements internal systems to improve client retention and company growth. Previously, Waleed worked as a SaaS AI Specialist at the same company, leading over 80 clients through software onboarding, implementation, and optimization. Before that, Waleed served as a Business Analyst at Catchafire and held positions at American Express, Enterprise Holdings, and Inkpressers. Waleed holds a Bachelor of Health Science with a Specialized Honours in Informatics from York University and has certifications including Salesforce Certified Administrator and ADX-201.