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Saakje Kraak is an experienced professional currently serving as Projectleader for Change & Implementation and Team Leader for Service & Maintenance at WoonFriesland since February 2021. Saakje also operates as an Energetic Therapist since July 2021. Prior to this, Saakje held the position of Team Leader Inside Sales at Regts B.V. and worked at DPD Pakketservice in various roles, including temporary courier and trainer. Saakje's career at ING spanned from 2014 to 2018, featuring roles such as Customer Journey Expert and Product Owner, where Saakje led projects that achieved significant cost savings and improved customer experiences. Saakje has a Bachelor of Business Administration degree in Human Resources Management from NHL University and a brief educational stint at Marmara University. Additionally, Saakje's professional journey includes a world travel experience and prior roles in customer service and research.