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Tracy Houston is a seasoned professional with extensive experience in program management and services at WoodGreen Community Services and JobStart since 1997. Currently serving as Senior Manager, Programs & Services at WoodGreen, Tracy oversees a diverse portfolio of employment, settlement, and training initiatives, particularly targeting youth, newcomers, persons with disabilities, and employers. Previous roles include Senior Manager/Director and Manager of Programs & Services at JobStart, where responsibilities encompassed leadership in program delivery, financial accountability, and the development of dynamic career services. Tracy's career began as an Employment Counsellor and Coordinator, focusing on client support and engagement with community agencies. Tracy holds a Bachelor of Arts in Sociology and Women's Studies from Bishop's University and further education from York University.