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Steve Jones has a diverse work experience spanning over two decades. Steve'smost recent role is Director of Call Center Operations at Woodbridge Home Solutions since May 2023. Prior to that, they worked at ONIT Home as the SVP Sales from July 2020 to April 2023. Steve also held various positions at Protect America, including Vice President of Sales from July 2018 to July 2020. Steve has experience in leadership and operational roles in the call center industry, including Acting VP of Operations at Advanced Call Center Technologies, LLC from 2016 to 2017. Steve began their career as a Sales Agent at Teleperformance, Verizon, and Citi before transitioning into management positions.

Steve Jones has attended Brigham Young University - Idaho and Weber State University, but no degree or field of study information is provided. Steve has also obtained a certification in Six Sigma Black Belt from the Management & Strategy Institute.