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Joanna Thomas has a diverse work experience spanning several roles and industries. Joanna began their career with a career break for maternity leave before joining the London Borough of Newham as a PA to the Head of Adults Services. Joanna then transitioned to the role of Executive Assistant/PA before joining the Greater London Authority as a Senior PA in the Mayor's Office. In this role, they provided high-level support to Mayoral Advisors and Deputy Mayors. After working for Newham again in a different capacity, Joanna joined Help for Heroes as a PA to the CFO and People Director/Office Manager. Joanna also assisted the Communications team in booking travel. Most recently, Joanna worked for Public Health England as an EA to the Operating Officer of the National Infection Service. In this role, they managed the officer's diary and communications. Joanna is currently working at Wood Thilsted as a PA to the CEO, CTO, and Chair.

Joanna Thomas attended Barking College of Technology from 1982 to 1983, where they pursued 'O' and 'A' Level studies. No degree was specified.