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Shanna Gerken currently serves as a Parent Mentor at Wood County Educational Service Center, where responsibilities include guiding families through the special education process, providing information and resources related to education laws, and facilitating communication between families and educators. Shanna has previously worked as a Senior Consultant and Research Consultant at Novo Group, Inc., focusing on enhancing career opportunities within communities. Earlier experience includes a role as a Client Relationship Manager and Candidate Care Associate at ADP/The Right Thing Inc., where duties involved conducting interviews and engaging potential candidates. Shanna holds a Bachelor of Business Administration in Marketing from Bowling Green State University.