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Jan Karlo A. is an experienced Information Technology professional with a strong background in systems support and pre-sales engineering. Currently serving as an Information Technology Support Engineer at Wonders, responsibilities include Linux administration, network maintenance, and troubleshooting. Prior experience includes roles as an HPE Aruba Pre-Sales Solutions Engineer and Technical Support Engineer at TD SYNNEX, focusing on hardware and software solutions for various IT products. Additional positions in the IT sector involved managing servers and networks, along with customer service roles in technology and sales. Jan Karlo A. holds a Bachelor of Science in Computer Science from AMA University and is currently pursuing a Certificate in Computer and Information Systems Security/Information Assurance from the University of the Philippines Los Baños.