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JoAnn Gulbin has a diverse work experience spanning over several companies and roles. JoAnn started their career in 1992 as an Editor for Marsh & McLennan Companies, Inc., where they wrote and edited stories for corporate communications publications. In 1997, they joined Mercer as a Senior Associate, collaborating with clients and colleagues on communications strategies related to benefits and human resources. JoAnn then served as the Director of Marketing and Communications at Bell Assoc., an employee benefits agency, from 2013 to 2015. After that, they started their own company, JSG Creative Solutions, in 2014, where they worked as the President. Currently, JoAnn is associated with the Women's Business Development Council, where they have held various roles including Program Manager, Marketing & Communications Manager, and currently as the Director of Marketing & Communications.

JoAnn Gulbin attended the University of Delaware from 1984 to 1988. During their time there, they pursued a Bachelor of Science degree in English.