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Shuvadip S. is an experienced IT professional with a strong background in operations and service management across multiple organizations. Currently serving as the Director of IT Support Operations for APAC at Wolters Kluwer, Shuvadip S. has held significant positions such as Subject Matter Expert in IT Service Management at SITA, Country Head for India at Alphaserve Technologies®, and Program Manager for APAC IT Infrastructure and Service Management at Fujitsu India. Prior experience includes roles at Xerox as Senior Manager for Service Delivery and Mainframe Senior System Engineer Lead. Shuvadip S. has pursued advanced education, including a Diploma in Cyber Laws from the Asian School of Cyber Laws and a Post Graduate Diploma in Business Administration from Pondicherry University.