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Nicoleta Pana is an accomplished Lead CX/UX Designer at Wolters Kluwer, specializing in Corporate Performance & ESG and Finance, Risk & Regulatory Reporting since September 2022. With expertise in developing and executing comprehensive UX strategies, coaching design teams, and leading customer-centric design initiatives, Nicoleta has effectively managed design portfolios and improved operational efficiency across multiple product lines. As the founder of Studio Pană, Nicoleta has directed B2B and expert service design projects, enhancing branding and UX for various clients. Previously, Nicoleta served as Design & Tech Lead at Digital Society School, successfully transforming teams and driving revenue growth. Educational credentials include an MSc in Information Studies and a degree in Design and Visual Communications from the University of Amsterdam and Design Academy Eindhoven, respectively.