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Michael Ross is an experienced Cyber Security Engineer and IT Technician with a comprehensive background in IT and operations management. Currently employed at Woda Cooper Companies, Inc. since August 2016, Michael specializes in user management within Active Directory, troubleshooting VPN and network connectivity issues, and administering both local and cloud-based servers. Prior experiences include monitoring server functionality at TEKsystems, assisting in system upgrades at Excel Management Systems, and operational management roles at Z Drive Thru LLC and OfficeMax. Michael also served in the US Army as a Special Electronics Device Repairer, leading a team in the maintenance of electronic equipment. Education includes ongoing studies at MyComputerCareer, with a focus on obtaining industry certifications.