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Michelle Nygaard Sørensen has a diverse work experience in various roles and industries. Michelle Nygaard is currently the Head of Customer Success at Woba.io, where they develop and implements strategic plans and objectives to improve the company's overall performance and customer experience. Prior to this, Michelle owned a consulting company called SMK Marketing, where they provided digital marketing consulting services, focusing on branding, social media, target audience, CSR, and product value enhancement. Michelle Nygaard also worked as a Customer Success Manager at Pento, where they onboarded and supported customers, optimized workflows, gathered feedback, and planned events. Michelle has volunteered as a project manager at Red Barnet Ungdom, coordinating events and providing supervision. Michelle Nygaard also worked as a Project Manager at STATUM.dk, where they managed marketing projects, created graphic materials, implemented CSR initiatives, and developed social media branding strategies. Michelle gained valuable logistics experience as a Lagermedarbejder at ALSO A/S and acquired event and marketing skills during an internship at Dansk basketball forbund, where they worked on projects to improve events and increase attendance. Overall, Michelle's work experience showcases their skills in customer success, strategic planning, marketing, project management, and event coordination.

Michelle Nygaard Sørensen's education history begins in 2009, when they attended Favrskov Gymnasium and completed their high school education. From 2014 to 2016, they studied at Copenhagen Business Academy, earning a degree in Serviceøkonom with a focus on Event Management. In 2014, they also briefly attended Århus Købmandsskole, where they studied Erhvervsøkonomi. Finally, from 2016 to 2018, Michelle attended Copenhagen Business Academy again, this time earning a Professionsbachelor degree in International handel og markedsføring.