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Kenneth McCall is an experienced Information Technology professional with a diverse background in technical support and operations. Currently serving as Information Technology Manager at W&O Supply since July 2014, Kenneth has progressed through roles including Sr. Desktop Support Technician and Level II Desktop Support. Prior experience includes working as a Helpdesk Technician at Wounded Warrior Project, where responsibilities involved providing desktop support and managing various Help Desk systems. Kenneth's career commenced in the US Navy as an Operations Specialist 2nd Class, focusing on critical communications during naval operations. Educational credentials include a Bachelor's Degree in Information Technology Management and an Associate's Degree in General Studies from Florida State College at Jacksonville.