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Jess Haines-Hann's work experience includes working as a Brand & Design Manager and a Creative Content Manager at WithYouWithMe starting in 2021. In these roles, Jess provided creative and innovative approaches to complex marketing designs for WYWM Global Defence projects, working across various skillsets such as graphic/communication design, video editing, animation, and illustration. Prior to this, Jess worked as a Multimedia Technician for the Australian Government from 2008 to 2022.

Jess Haines-Hann began their education in 2013 when they attended Airbrush Venturi to study advanced techniques. Jess later pursued their passion for graphic design by enrolling at CATC Design School from 2015 to 2016. Jess then expanded their skills by completing a UX Fundamentals short course at PeakXD Academy in 2019. Continuing their education, they are currently studying at Billy Blue College of Design, pursuing a Bachelor of Communication Design with a focus on Graphic Design, a program they started in 2019 and is set to complete in 2023. Jess has also obtained additional certifications in logo design, including "Creating and Adapting a Logo" and "Design Your First Logo" from LinkedIn, in April 2020.