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Michael Powell has a diverse work experience spanning multiple industries. Michael currently works as a Customer Success Manager at Wise, a position they have held since October 2022. Prior to this, Michael worked at Advanced from October 2021 to October 2022, where they were also a Customer Success Manager. In this role, they were responsible for managing a portfolio of clients and ensuring customer satisfaction by driving adoption and delivering insights. Before that, Michael worked as an Application/Solution Consultant at Advanced from September 2018 to October 2021, where they implemented CRM solutions for charities and membership organizations. Additionally, Michael has experience as a Customer Support Consultant at Advanced from July 2016 to September 2018.

Before joining Advanced, Michael worked as a Fitness Instructor at Wychavon Leisure Community Association Limited from June 2015 to July 2016 and as a Street Charity Fundraiser at The Children's Society in August 2015. Michael also held the position of Kitchen Porter at Pizza Express from August 2014 to May 2015. Lastly, Michael's early work experience includes working as a Receptionist/Administrator/Secretary at Worcestershire Health and Care NHS Trust from December 2011 to September 2013.

Michael Powell has a Bachelor of Science (BSc) (Hons) degree in Sport and Exercise Science from Coventry University, which they obtained from 2013 to 2016. Additionally, in 2015, they received a QCF Level 2 Certificate in Fitness Instructing from the same university. Prior to that, from 2011 to 2012, they completed an NVQ Level 2 Apprenticeship in Business Administration from Staffordshire College & NHS. In July 2018, Michael also obtained an ITIL(R) Foundation Certificate in IT Service Management from QA Ltd.