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Mihaela Marincat currently serves as the Senior Director of Customer Success at Within3, focusing on project delivery and enhancing customer experience through strategic initiatives. Mihaela has a strong background in client engagement and digital solutions, demonstrated during the role of Director, Client Deliverables Lead, where Mihaela consulted with clients to optimize their programs in a regulatory-compliant environment. Prior experience includes serving as Account Portfolio Manager at Envision Pharma Group, where Mihaela implemented software solutions for top pharmaceutical companies, and as Account Manager and Team Leader at XPE Pharma & Science, where Mihaela managed client communications and coordinated a team for publication support. Mihaela began the career at GSK as a Medical Solutions Coordinator, providing software support to major pharmaceutical firms. Mihaela holds a Master's degree in Educational Statistics and Research Methods and a Bachelor's degree in Business Administration from Babes Bolyai University.