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Kaitlyn Gobiel has a diverse work experience spanning various roles and industries. Kaitlyn started their career in 2008 as a Sales Manager at Delia*S Inc. From there, they worked at Brightcove as an Online Video Consultant, Manager of Inside Sales & Account Management (EMEA), and Manager of Inside Sales, North America. In 2015, they joined Invaluable as a Strategic Account Manager and then transitioned to Virgin Pulse as a Client Success Manager. In 2017, they joined Klaviyo as a Senior Customer Success Manager and later held positions as Manager of Customer Success, Head of CS Enablement, and Director of Customer Support. Currently, they are the Director of Customer Support at Wistia since December 2022. Kaitlyn Gobiel's work experience showcases their expertise in customer support, success, and sales management roles.

Kaitlyn Gobiel attended Salem State University from 2004 to 2008. Kaitlyn obtained a Bachelor of Fine Arts (BFA) degree in Speech Communications and Performance Theater.