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Anastassia G. is an experienced customer support and operations professional with a diverse background in various roles. Currently serving as Customer Support Team Lead at Wise Ltd. since May 2021, Anastassia previously held positions at MYJAR, including Quality and Training Specialist, Debt Collection Specialist, Validation Specialist, and Customer Service Representative, where key responsibilities involved agent training, operational quality monitoring, and compliance with regulations. Prior experience includes roles as Visa Consultant at UNION TRAVEL AGENCY OÜ, Manager, Assistant Manager, and Supervisor at PizzaExpress, and Catering Specialist at Blue Arrow, all of which highlight strong leadership, customer service excellence, and operational efficiency. Anastassia holds a Bachelor's degree in Tourism and Travel Services Management from Solent University and has furthered education at Eterna Koolituskeskus.