Hanna Mertens has a diverse work experience in the field of autism therapy and customer service. Hanna started their career in 2018 as a Line Therapist at the Fox Valley Autism Treatment Program. In this role, they assisted clients with various skills and collaborated with lead therapists and parents to set goals for the clients' progress. Hanna also helped clients correct maladaptive behaviors.
In 2019, Hanna gained customer service experience as a Server/Bartender at Red Robin. Hanna handled POS system transactions, resolved customer conflicts, and trained new team members.
In 2021, Hanna joined the Wisconsin Early Autism Project as an Advanced BT Therapist. Their responsibilities in this role are not specified, but they are currently employed in this position.
Before joining the Wisconsin Early Autism Project, Hanna also worked as a Direct Care Staff at Agape of Appleton, Inc. Hanna assisted clients with daily living skills, de-escalated behavioral outbursts, and maintained communication with other staff and professionals involved in the care of the clients.
Overall, Hanna Mertens has gained valuable experience in autism therapy, customer service, and direct care, displaying their dedication to providing the best possible care for individuals with autism and ensuring customer satisfaction.
Hanna Mertens pursued a Bachelor's degree in Psychology with a concentration in General Psychology from the University of Wisconsin-Green Bay. Hanna attended the university from 2017 to 2021.
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