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Shensi JI is a Firstline Support Engineer at WirelessCar since June 2015, where responsibilities include providing real-time support for internet-of-car services and monitoring system performance. Prior experience includes serving as a Global Front Office Call Agent at Ericsson from October 2014 to April 2015, where Shensi JI handled emergency calls and processed customer information efficiently. Additionally, from August 2013 to July 2014, Shensi JI worked as an Administrative Officer at Sabit Investment, assisting with immigration applications and processing visa services. Shensi JI holds a Bachelor's degree in English from Dalian University of Foreign Languages, completed in 2013.