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Michael Helm has extensive work experience in the IT field. Michael started their career at Medinet Limited in 2000 as a Junior Developer and worked their way up to becoming the lead developer and primary Database Administrator, gaining skills in C, PHP, MySQL, and Java. Michael then joined Pharmalogical Corporation Limited as a Database Administrator, managing major projects and migrating systems to new platforms. Michael later worked at Pharmlogical Ltd as an IT Manager. Michael then joined Healthcare Data Systems as a Manager, overseeing client relationships and a small team of staff. In 2007, they joined iknow-uk Ltd as an IT Director, responsible for all strategic IT decisions within the company. Currently, they are working at Wireless Social as an IT Director, managing the implementation of the company's platform into target industries, conducting research on new technologies, and scaling the platform to various businesses, from small restaurants to large sports stadiums.

Michael Helm attended Cardinal Allen High School from 1990 to 1995, where they completed their GCSE. Following this, they attended Blackpool Sixth Form College from 1995 to 1997, although information regarding their degree or field of study is not available. Finally, Michael Helm pursued their higher education at The University of Manchester from 1997 to 2000, where they obtained a BSc (hons) degree in Computation.