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Kelly Chen is an experienced Application Support Analyst at Wintergreen Corporation since October 2021, with a background in operational support and problem management in the telecommunications industry. Prior roles include Manager at Cognizant Softvision, where leadership was provided to a client support team for Cox Communications, and Integration Engineer at Tin Roof Software, managing incident transitions and reporting metrics. Kelly has also served as a Systems Analyst at Landis+Gyr, focusing on product ownership for AMI meters, and as a Software Engineer at Cox Communications, addressing complex software issues. Kelly's career began with technical consulting positions at Manhattan Associates and Ultimate Software. A Bachelor’s Degree in Industrial and Systems Engineering was obtained from the Georgia Institute of Technology in 2013.