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Rick Alves is a Sales Administrator at Winix America Inc. since August 2020, managing the Order Processing department and overseeing the ERP System, Sage X3, while collaborating with IT, Finance, and Sales teams. Previously, Rick held roles as Order Processing Supervisor and Order Processing Specialist at Pawstruck.com, focusing on e-commerce sales and product catalog coordination. Earlier experience includes serving as a Non-Perishables Analyst at Lazy Acres Market, where Rick supported Grocery, Frozen, and Dairy buyers, and as a Help Desk Coordinator at Bristol Farms/Lazy Acres Market, gaining insights into both corporate and store operations. Rick's early career involved positions in customer service within the restaurant industry, including roles as a waiter and Shift Supervisor at Baskin Robbins. Rick holds a Bachelor of Business Administration from Northwood University and has attended El Camino College.