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Cristian Paragoso has experience in handling difficult customers and achieving specific sales targets as a Technical, Customer Service and Sales Representative at Convergys. Cristian also worked as a Multimedia Transcriptionist at Innodata Knowledge Services, Inc., transcribing live news and documentaries. Currently, Cristian is working as a Cloud Ops Tech/IT and Support Technician at Windward Software, specializing in building and implementing infrastructure as code solutions and managing onboarding/offboarding processes.