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Harlen J. is a professional with a strong background in customer service and dispatching, currently serving as Dispatcher Tier 2 at WindshieldHUB.com since April 2022, with previous roles including Dispatcher Tier 1 and Customer Service Representative. Prior experience includes a Sales Development Representative position at CIENCE from March 2021 to April 2022, where the focus was on building predictable sales pipelines. Harlen J. has also worked as a Customer Care Representative for Sprint/T-Mobile at ePerformax Contact Centers & BPO and held roles in customer service for Verizon Fios at Tech Mahindra. Early career experience includes serving as a Barista at The Coffee Bean & Tea Leaf® from February 2017 to March 2018. Harlen J. holds a Bachelor's degree in Pharmacy from Southwestern University, attained in 2019.